Frequently Asked Questions
-
Sustainability matters to us. We collaborate with print partners who emphasize responsible production methods, and many of our products are created using eco-conscious materials. By producing items on demand rather than in bulk, we help minimize waste and unnecessary inventory.
Although not every product is identical in its sustainability profile, we continuously aim to work with partners who are aligned with more ethical and environmentally mindful practices.
-
Yes, all of our clothing is designed as unisex. We do not separate products into men’s and women’s categories. Fit is based on measurements rather than gender labeling. Please review the size guide on each product page carefully before ordering to select the most suitable size.
-
All pieces are made to order using our original in-house designs. We do not mass produce or warehouse stock.
Each item is created when it’s chosen, reducing waste while allowing us to maintain quality and creative control.
-
Yes, returns are accepted within 14 days of delivery. Items must be unused, unworn, and in their original condition. Return shipping is payable by the customer, the choice of carrier/shipping method is at your discretion. However, as the parcel remains your responsibility until it arrives back to us, we would encourage you to choose a tracked shipping option.
If your order arrives damaged or there is a printing defect, please contact us promptly with photos of the issue. In these cases, we will gladly offer a replacement or a full refund at no additional cost.
At this time, we do not offer exchanges.
-
Because each piece is made to order, production begins shortly after your purchase. If you need to cancel, please contact us within 1 hour of placing your order and we will do our best to stop production in time.
After production has started, cancellations or changes may no longer be possible.
We recommend double-checking your size, color, and shipping details at checkout to make sure everything is exactly how you want it.
-
We create each item specifically for you once your order is placed. This made-to-order approach helps reduce overproduction and ensures every piece is freshly produced to our studio standards.
Shipping costs are calculated at checkout based on destination and order size. We use flat-rate shipping tiers to keep pricing predictable.
Estimated Delivery Ranges
United States:
5–7 business days from order to deliveryEurope:
7–15 business days from order to deliveryRest of the World:
10–20 business days from order to delivery
Most orders are produced and shipped from US or EU facilities depending on your location to help reduce delivery times whenever possible.
Please note
These ranges include production time + shipping
Delivery times are estimates and not guaranteed
Delivery times may vary due to location, customs processing, carrier delays, or seasonal demand
Tracking details are provided as soon as your order ships
International orders may be subject to import taxes, VAT, or customs handling fees charged by the destination country. These charges are the responsibility of the recipient. If you experience any delivery issues, please contact us and we’ll be happy to help.

